There are a number of banks for private customers, with many services available either online or via a video call. If you prefer to visit a bank in person, check where the closest branch is. Although there are still some physical branches in the main cities, many smaller branches have closed in recent years.
Most banks have websites and forms in English, and some have dedicated expat services. Not all banks offer internet banking in English.
Banks offer the following services:
- Automatic cash dispensers at banks and other locations around the city*
- Personal and internet banking
- Insurance
- Mortgages
- Financial services
- Some banks have safety-deposit boxes available to customers (for a fee)
* Geldmaat is a joint venture between ABN AMRO, ING and Rabobank and has a network of ATMs, some of which are inside supermarkets and other stores. Be aware that ATMs in the Netherlands are not open 24 hours a day, even when they are not located in a store. Geldmaat has a mapon their website where you can search for their ATMs and view their opening hours.
Opening a bank account
Many banks offer the option of opening a bank account online. You may also be able to go to the bank in person, but you may need to make an appointment. The following are required to open a bank account:
- Passport
- Proof of address (confirmation of registration from the Town Hall or a rental contract)
- A letter confirming employment (from employer, or a copy of work contract)
- BSN (burgerservicenummer / Citizen Service Number)
- Some banks offer a special service for expats and allow you to open a bank account without your BSN for a limited time period. However, it is important to note that if you do not provide them with your BSN within that time period, the account will be closed.
- Some nationalities may require additional paperwork.
Most banks will charge you a fee for your accounts and debit cards, plus an additional charge if you would like a Dutch credit card. The process does not take very long and you will receive your debit card (pinpas) and PIN separately a few days later. Paying by debit card (pinnen) is the most commonly used form of payment in the Netherlands.
Tip: Make sure you have enough cash, a credit card, and/or access to a bank account from your home country to pay for your purchases during your first few days in the Netherlands.